Returns and Refunds
You can return almost anything you buy from ittude.me. However for hygiene reasons, we do not accept returns for lingerie, innerwear, socks etc. You can choose to return products up to 30 days from the date you receive your order.
We offer to pick up your returns package for free from your home or office. In case we're unable to arrange for a pickup in your location, we will credit Rs.100 to your ittude.me account towards courier charges when we receive your returns shipment.
Your refunds/credits/replacements will be processed on the basis of condition of the returns shipment sent by you and products inside the packaging. Our Quality Analysts will evaluate your returns garments to ensure adherence to our Returns Guidelines.
All credit card & net banking transactions will be repaid using the same route; which means if you have made your transaction using Netbanking facility, the net value of your order will be refunded back into your bank account. This will take 6-7 working days from the time the returns are received and approved at the warehouse.
All Cash on Delivery transactions (for which payment has been received) will be refunded through Cheque/NEFT. This will take 10-12 working days from the time your returns are approved by our Quality Analysts.